Toro Solutions Group Inc. is committed to maintaining the highest standards of health and safety in all areas of our operations. Our goal is to prevent the accidental loss of any of our resources, including property and, most importantly, the health and well-being of our employees.
In fulfilling this commitment, Toro Solutions Group Inc. pledges to provide and maintain a safe and healthy work environment in full compliance with all applicable legislation and industry best practices.
Management is dedicated to identifying and eliminating potential hazards that could result in accidents, injuries, illnesses, or property damage.
Health and safety are a shared responsibility. Both management and employees play vital roles in promoting and maintaining safe working conditions. All employees are expected to follow established safety procedures and practices to minimize workplace incidents within Toro Solutions Group Inc. facilities and at client sites.
Detailed guidelines and procedures are outlined in the company’s Health and Safety Manual, which serves as a reference for all employees.
Toro Solutions Group Inc. is dedicated to providing a workplace that is free from harassment and discrimination of any kind.
In accordance with the Canadian Human Rights Act, employees are protected from harassment based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, or pardoned conviction.
We are committed to fostering a respectful and inclusive work environment where every individual is treated with dignity.
Harassment of any form — verbal, physical, written, or non-verbal — will not be tolerated. Any employee found to have engaged in harassment will be subject to disciplinary action, up to and including termination of employment.
This policy also applies to individuals who interfere with the resolution of a harassment complaint, retaliate against an individual for making a complaint, or file a malicious or knowingly false claim.
The Anti-Harassment Policy applies to all employees of Toro Solutions Group Inc., including full-time, part-time, temporary, contract, and casual staff, as well as job applicants.
It extends to all work-related activities, whether conducted on company premises or off-site, including meetings, business trips, and training sessions.
At Toro Solutions Group Inc., we value and respect the privacy of our clients, employees, and staffing representatives.
This policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy legislation.
Personal information refers to any information that can identify an individual, excluding business contact details such as name, business title, business address, business email, and business phone or fax numbers.
Toro Solutions Group Inc. is accountable for protecting all personal information under our control.
We collect personal information directly from our clients, employees, and staffing representatives as necessary to provide staffing and employment services. This information may be obtained through:
Employment applications
Inquiries regarding job opportunities
Communications with our staffing representatives (verbal or written)
Information collected may include, but is not limited to:
Full name, address, and contact information
Date of birth (for verification, benefits, or WSIB purposes)
Employment history and occupational background
Social Insurance Number, work permit number, or other legal identification
Banking details (for payroll and direct deposit)
Emergency contact information
Education, credentials, and relevant certifications
Physical limitations or accommodations related to job suitability
Access to personal information is limited to authorized Toro Solutions Group Inc. staff who require it to perform their duties. Information may be used for purposes such as:
Verifying qualifications and employment eligibility
Matching candidates to suitable positions
Administering payroll and benefits
Ensuring workplace safety and compliance
Maintaining employment records
Toro Solutions Group Inc. does not sell personal information to third parties. However, disclosure may occur in the following cases:
To clients for employment placement and verification purposes
To third-party service providers (e.g., payroll processors, insurance carriers, benefits administrators)
To government agencies or legal authorities, as required by law
To affiliated partners for risk management and quality assurance purposes
All third parties are required to maintain confidentiality and protect personal information in accordance with legal and contractual obligations.
Personal information is retained for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once no longer needed, personal information is securely destroyed through electronic deletion or physical shredding.
You have the right to access, review, and request corrections to your personal information held by Toro Solutions Group Inc.
Requests must be submitted in writing using the contact details provided on our website. We will respond promptly and ensure that your information remains accurate and up to date.
Toro Solutions Group Inc. is committed to fostering an inclusive, accessible, and barrier-free environment for all individuals — including our clients, employees, candidates, suppliers, and visitors.
In compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR), this plan outlines our strategy to identify, remove, and prevent accessibility barriers across all areas of our business.
Our goal is to ensure that every person we engage with is treated with dignity, respect, and fairness, and can fully participate in our workplace, services, and community.
This policy applies to all Toro Solutions Group Inc. stakeholders, including current and prospective employees, clients, job applicants, contractors, vendors, and visitors who access our facilities, information, or services.
Toro Solutions Group Inc. is committed to equitable employment practices that attract and retain top talent while ensuring accessibility for all candidates and employees.
Accommodations:
Candidates and employees requiring accommodations are encouraged to communicate their needs confidentially.
Accommodations are provided throughout the recruitment, assessment, and employment process up to the point of undue hardship.
Our HR team collaborates directly with individuals to develop personalized accommodation plans that promote inclusion and equal opportunity.
We ensure all job descriptions and requirements are bona fide occupational requirements — fair, necessary, and directly related to job performance.
Recruitment Commitment:
Recruitment and selection processes are barrier-free and inclusive.
Upon request, we provide accessible interview formats, communication materials, and testing environments.
Hiring decisions are based strictly on merit, skills, and experience.
Candidates selected for hire receive information about our accommodation and accessibility programs.
Toro Solutions Group Inc. believes in empowering every employee to succeed.
All employees receive accessibility awareness training during onboarding and on an ongoing basis.
Training materials are available in accessible formats upon request.
Career development and performance management practices account for accessibility needs to ensure equitable opportunities for growth and advancement.
Customized emergency response plans are developed for employees with disabilities who may require assistance during emergencies.
Plans are created in consultation with the employee and reviewed regularly or when workplace changes occur.
Designated team members are trained to assist during emergencies, ensuring a safe and coordinated response.
Toro Solutions Group Inc. supports a compassionate and structured return-to-work process for employees recovering from disability-related absences.
Individualized return-to-work plans are created collaboratively with the employee and healthcare providers.
If an employee cannot return to their original position, redeployment to a suitable alternative role will be explored whenever possible.
Toro Solutions Group Inc. is dedicated to providing accessible customer service to all clients and visitors.
Key Commitments:
Goods and services are delivered in a manner that respects dignity and independence.
Clients accompanied by a support person or service animal are welcomed on our premises.
Service fees for support persons are waived whenever applicable or clearly communicated in advance.
We strive to ensure all communications — whether digital, print, or verbal — are accessible.
Upon request, we provide information in accessible or conversion-ready formats at no additional cost.
Our website and digital communications are continually reviewed for compliance with WCAG 2.0 Level AA standards.
In the event of a planned or unexpected disruption to services or facilities used by persons with disabilities, Toro Solutions Group Inc. will notify affected individuals promptly.
Notices include:
Information about the nature and duration of the disruption
Alternative service options, where available
Updates via signage, email, or our official website
Feedback is essential to improving accessibility across our organization.
Contact:
Human Resource Department — Toro Solutions Group Inc.
📞 647-234-8676
📧 hr@torosolutions.ca
Feedback may be provided anonymously and in any format (verbal, written, electronic). All feedback is reviewed confidentially and addressed in accordance with privacy regulations.
Toro Solutions Group Inc. is committed to maintaining facilities that are safe, inclusive, and barrier-free.
We continually assess our built environments for accessibility and compliance with Ontario Building Code standards.
Where physical barriers exist, alternative access or assistance will be provided whenever possible.
Accessibility is an ongoing journey. Toro Solutions Group Inc. is dedicated to reviewing and improving our accessibility policies, training, and infrastructure on a regular basis.
Through proactive planning, open communication, and accountability, we aim to exceed AODA compliance — setting a standard for inclusivity and equity in the Canadian workforce.